Job Description

Position Summary

The Application Engineer II is responsible for partnering with our global customers to provide the best pumping solution for their application. We are an Engineer-To-Order (ETO) business. This is a customer facing position, aiding through standard support channels (phone, email, and chat), and working with many customer departments, including Engineering, Purchasing, Project Management, Operations, and General Management.

Principal Activities

• Determine best pumping solution based on the customer’s operating conditions, including pump and motor sizing and selections.
• Review engineering/technical specifications and ensure our solution is compliant.
• Serve as the key technical liaison, working cross-functionally with Sales, Engineering, Purchasing, Project Management, Operations, Customer Care, our vendors, and our global resources to modify existing offerings and create custom solutions.
• Generate timely and accurate request for quotations.
• Prepares and submits ETO, vendor, and project documents. • Assists with order entry of non-standard requests.
• Create part numbers and bill of materials.
• Drive continuous improvement rigorously.
• Create high quality processes and work instructions.
• Focus on delivering a positive customer experience.
• Travel is minimal, 10%.

JOB REQUIREMENTS

Knowledge Skills & Abilities

• Skilled with engineering documents and technical drawings
• Experience with domestic and international engineering industry standards
• Self-driven and able to self-manage
• Strong verbal and written communication skills
• Continuous improvement and data analysis skills
• Proficiency with Microsoft Office.
• Experience with CRM, and ERP software systems preferred.

Education & Experience

• Bachelor’s degree in engineering
• 5 years of combined experience within in Production, Engineering, Technical Support, or Customer Service, with at least 3 years in a technical capacity.
• Experience with rotating equipment, including centrifugal, screw type, progressive cavity, and gear pumps is strongly preferred.
• Experience producing technical proposals detailing full scope of supply, evaluation, and acceptability or applicability to customer or industry standard specifications preferred.

CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilitie

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