Job Description
Key responsibilities:
- Sales Management; Guide and train the Bloomingdales Concession Team and supervise staff to meet the turnover targets set by the Boutique Manager
- Assist the team during the selling ceremony to maximize the opportunity with each client
- Assist the Boutique Manager in coaching, training and developing staff effectively to their job role in order to meet the Messika’s standards and requirements
- Welcome and assist clients in accordance to Messika’s standards (In the Boutique, on the phone, by mail or during events
- Controlling of efficiency and accuracy of sales transaction handling by staff
- Building a long-term relationship with customers and ensure client data entry and follow-up with new and repeat clients (local and international
- Product/ Merchandise/Inventory Management
- Ensure the proper and accurate management of stock
- Maintain high standards of Boutique housekeeping in the boutique & ensure that the boutique team does the same
- Assist the Boutique Manager in collating and preparation of various reports (Sales Turnover, Customer Analysis, etc
Additional Responsibilities:
- Adherence & dissemination of all procedures issued by the Messika in terms of sales, discount, SAV, product exchange, etc.
- Participate actively in Boutique meetings organized by the Boutique Manager (provide feed-back, propose new ideas / actions);
- Remain informed about the business through magazines and regular Boutique checks of the competitors;
- Handle any other ad hoc activities or tasks;
- Precise knowledge of the collections of competing Houses and the latest trends.
- Understand and apply stock management procedures;
- Know the techniques of sale and the Selling Ceremony Messika
QUALIFICATIONS
- A least 3 years proven previous retail sales experience in fine jewelry or luxury environment
- Well-developed written and verbal skills
- Excellent interpersonal skills with the ability to build and maintain strong working relationships
- Strong organizational skills and attention to detail is a must
- Ability to multi-task, work in high pressure environment
- Self-starter / proactive mindset / passion for learning
- Positive energy and genuine desire to work with people
- Passion for the Brand and thriving in a selling environment
- Intellectual curiosity and passion for learning
- Bachelor’s degree in business-related field is a plus
- Prior Management Experience a plus
- Additional language skills are a plus
- Passionate about luxury
Job Tags
Local area,