Job Description

Join the team at Drury Plaza Hotel Pittsburgh Downtown and be part of a company that values service, teamwork, and growth.

WHAT WE EXPECT OF YOU

• Elevate the guest experience at the hotel lobby bar through your passionate leadership, exceptional service delivery, and impactful team development coaching.
• Role model best practices with the team and consistently meet or exceed all quality assurance visit measurables.
• Deliver key business measures of service, cost, and labor controls
• Leverage strong critical thinking to solve guest service issues, prioritize competing demands, and adapt to unexpected challenges in the fast-paced hotel environment
• Show dedication to continuous improvement.
• Degree in hospitality, business, or related field preferred.
• Minimum of one year of supervisory experience with demonstrated leadership success. Hotel-specific experiences preferred with a food & beverage focus or casual dining management experience.

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