Job Description

Located in the heart of Central Ohio, Illuminate USA is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we’ve rapidly grown to over 1,500 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere.

This is an exciting time to join Illuminate USA as we continue to grow and innovate. We’re not just building solar panels—we’re building a team of dedicated, passionate associates eager to make a real impact. If you’re looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you!

We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area.

Job Summary:

Are you passionate about creating a workplace where associates feel supported, valued, and heard? We’re looking for an experienced Associate Relations Manager to join our team at our new facility in Pataskala, Ohio. In this dynamic role, you’ll take the lead on fostering a positive work environment, resolving workplace concerns, and developing processes that enhance associate relations. You’ll have the opportunity to make a meaningful impact while helping us build a strong and collaborative workplace culture.

Key Responsibilities:

• Conduct thorough and fair investigations into workplace concerns, including harassment, discrimination, and policy violations.
• Document findings, prepare detailed reports, and recommend effective resolutions to maintain a positive and compliant workplace.
• Collaborate with legal and HR teams to ensure alignment with employment laws and organizational policies.
• Create and implement processes that support consistent and effective associate relations practices.
• Partner with leadership to ensure policies are clearly communicated and consistently applied across the organization.
• Facilitate the resolution of workplace disputes by mediating conflicts and coaching associates and supervisors to find common ground.
• Provide guidance on handling performance issues, disciplinary actions, and other complex employee matters.
• Manage a small team dedicated to associate relations, mentoring them to deliver exceptional support and drive results.
• Collaborate with department leaders to promote a positive workplace culture and enhance team dynamics.
• Design and deliver impactful training sessions on workplace behavior, conflict resolution, and compliance.
• Equip supervisors with the tools and knowledge to address sensitive employee matters effectively.

What We’re Looking For:

• Bachelor’s degree in human resources, business administration, or a related field.
• A strong understanding of employment law, investigations, and associate relations practices.
• Proven expertise in conducting investigations, conflict resolution, and coaching.
• Experience working with Workday HRIS systems, including reporting, workflows, and data management.
• Exceptional organizational and decision-making skills, with the ability to manage multiple priorities while maintaining confidentiality.
• Excellent verbal and written communication skills, including report writing and presenting complex information.
• Proficiency in Microsoft Office applications.

Preferred Qualifications:

• PHR or SPHR certification is a big plus!

At Illuminate USA, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity for all, ensuring that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Your unique background and experiences are valued here, as we believe they strengthen our team and drive our mission forward.

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