Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction.
Working Hours: Friday -- Sunday: Part Time (24 Hours) Onsite Friday and Work From Home Saturday + Sunday
REQUIRED SKILLS AND EXPERIENCE
* Fluent in Spanish
* 2+ years of experience in a high volume, fast-paced inbound call environment
* Customer service skills with clear and concise communication
* Experience with using telephone software and experience with Office Communications software (Teams, Slack, etc.)
NICE TO HAVE SKILLS AND EXPERIENCE
* Experience working with POS systems or terminal devices
* Experience in the financial or payment services industry
* Experience with resolving technical issues virtually (hardware, software, networking, etc.)
Expected pay: $16-$21/hr
...excellent organizational and communication skills to assist with the Home Services function. The position will frequently interact with... ...Supervise the management of work orders while providing excellent customer service and timely resolution to Residents in occupied homes...
...Job Summary: As Program Manager, you will be leading programs and teams, managing the customer interface and relationship, analyzing data, managing risks and opportunities, identifying resolutions for program problems, maintaining progress reports, and participating in...
...ensuring efficient integration across Chemistry, Manufacturing, and Controls (CMC) and other relevant disciplines such as Clinical and Toxicology Author scientific reports and portions of the CMC section of regulatory filings Manage the analytical activities for...
...Legal Support Assistant - Trust and Estate Practice Group Location: Seattle, WA (90 days on-site then 2 days WFH) Compensation: $50,00... ...The client is ok with someone fresh out of college or entry level looking to gain experience in a law firm. Perfect for a graduate...
...effectively assess and report on the success of specialized and major training events. Qualifications: Bachelors degree in business administration, Data Analysis, Criminal Justice, or a related field is preferred. Proven experience in data analysis, project...