Bilingual Technical Support Representative (Part Time Friday - Sunday) Job at Insight Global, Marietta, GA

ZllLTFluRWJuMnJqTE43cXd6VUpkcEtPQkE9PQ==
  • Insight Global
  • Marietta, GA

Job Description

Friday – Sunday: Onsite Friday, work from home Saturday + Sunday

Insight Global is seeking a Part-Time Weekend Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction. This role is onsite 5 days a week and this team operates 7 days/week so flexibility with work schedule will be expected.

  • Fluent in Spanish
  • 2+ years of experience in a high volume, fast-paced inbound call environment
  • Experience with resolving technical issues virtually (hardware, software, networking, etc.)
  • Customer service skills with clear and concise communication
  • Experience with using telephone software and experience with Office Communications software (Teams, Slack, etc.)

Plusses:

  • Experience working with POS systems or terminal devices
  • Experience in the financial or payment services industry

Compensation:

$20/HR - $22/HR

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Part time, Weekend work, Sunday, Saturday,

Similar Jobs

TekWissen ®

Pharmacy Technician Job at TekWissen ®

Title: Pharmacy Technician Work Location: Detroit, MI, 48243 Duration: 6 Months Job Type: Contract Work Type: Remote Dept: Medicare Pharmacy Operations Pay rate: $23-23/hr. Overview: TekWissen Group is a workforce management provider throughout...

Total Quality Logistics

Sales Representative Entry Level - Paid Relocation to Mobile Job at Total Quality Logistics

 ...Manage daily shipments and resolve issues to ensure timely pickup and delivery Provide proactive and honest communication, internally and externally What you need: College degree preferred, but no degree required Availability to work full-time, 100% in... 

Entech Network Solutions, LLC.

Estimator Job at Entech Network Solutions, LLC.

 ...Collaborate with vendors, subcontractors, and internal staff to formulate estimates. Coordinate with owners representatives, general contractors, architects, engineers, and other stakeholders for project estimating and management. Job Requirements: Minimum 5 years of... 

Insight Global

Bilingual Technical Support Representative (Part Time Friday - Sunday) Job at Insight Global

 ...Friday Sunday: Onsite Friday, work from home Saturday + Sunday Insight Global is seeking a Part-Time Weekend Technical Support Representative...  ...with work schedule will be expected. ~ Fluent in Spanish ~2+ years of experience in a high volume, fast-paced... 

Forest Nails Spa

Nail technician Job at Forest Nails Spa

Someone who can do manicures and pedicures , gel and polish . Hard gel would also be a plus . Everything inside is renovated , new chairs , interior , etc. Looking for licensed techs , our location is very upscale and has a big customer base. No supply fee ! ...