BMW Volvo Mercedes-Benz Service Manager Job at Berglund Luxury Auto Lynchburg, Lynchburg, VA

ZVlxUFpuVWRubXJtS2RubnpERUJjWmVCQnc9PQ==
  • Berglund Luxury Auto Lynchburg
  • Lynchburg, VA

Job Description

At Berglund Automotive Group we aim to create a challenging and positive work environment that promotes excellence. We empower our staff to provide the best experience possible to our clients. Berglund Luxury Lynchburg is looking for a motivated and passionate candidate to join our store as the Service Manager and lead our growing service department. It will oversee the service department for brands BMW, Mercedes-Benz, and Volvo. Envision working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on the staff and customer base. Are you ready to jump-start your career and grow with us? If the answer is yes, apply below!

WE OFFER:

  • Excellent growth potential with growing organization
  • Life, Disability, Dental, Vision, & Health Insurance

* 401K

  • Paid Vacation
  • Employee Discounts

RESPONSIBILITIES:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between service staff and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and Hire technicians and service advisors
  • Interview and make new hires
  • Manage workload distribution
  • Control and maintain a high shop productivity rate
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers
  • Train advisors on processes
  • Coach team on selling
  • Obtaining sales and profit objectives
  • Maintaining service records
  • Aiming to finish in the top of CSI rankings
  • Building and maintaining a positive work environment

REQUIREMENTS:

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
  • Ability to lead a team successfully
  • Understanding of sales vs. profit
  • Comfortable with technology including: DMS, Word, Outlook, Excel, and Teams
BMW, Volvo, Mercedes-Benz, BMW Manager, BMW Service Manager, Mercedes-Benz Manager, Mercedes-Benz Service Manager, Benz Manager, Benz Service Manager, Mercedes Manager, Mercedes Service Manager, Volvo Manager, Volvo Service Manager, Lane Manager, Manager, Automotive Service Manager, Automotive Manager, Shop Manager

Job Tags

Full time,

Similar Jobs

Insight Global

Business System Analyst Job at Insight Global

 ...pension funds client is hiring for TWO (2) hybrid Business Systems Analysts! These are yearlong contracts with potentials for extension or...  ...consistently add to the product backlog by establishing epics, adding user stories that represent the scope of what needs to... 

Channing House

Front Desk Receptionist- On-Call AM/PM/Night Shifts Job at Channing House

 ...to all emergency situations. Calls the on-call Administrator, 911, or the Palo Alto Police Department (PAPD) during applicable events. Safeguards the stamp box, lock box, guestroom, board room, freight elevator, business office keys. Maintains documentation of staff... 

Pyramid Consulting, Inc

Senior Analyst - Document Automation & Integration Job at Pyramid Consulting, Inc

 ...with long-term potential and is located in Titusville, NJ (Remote). Please review the job description below and contact me ASAP...  ...$87/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (... 

Rutland Regional Medical Center

Registered Nurse (RN) - Labor & Delivery Job at Rutland Regional Medical Center

 ...Registered Nurse (RN) - Labor & Delivery The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis, planning, implementation and evaluation derived from scientific... 

The Judge Group

SAP Analyst Job at The Judge Group

 ...Sr. SAP Analyst TPM Focus Location: Reston, VA (On-site) Industry: Consumer Goods / Manufacturing Compensation: $130K$140K + Bonus Potential (up to 25%) Key Responsibilities: Lead TPM module configuration and integration with core SAP modules Support...