Job Description

Title: Customer Service Representative I (Inbound/Outbound)

Location: Jacksonville, FL 32224 (Remote)

Contract: 3+ months

Candidates can be selected to work any of the below listed shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am.

Please note: Candidates can't choose shift, so they must be available to work on 2nd and 3rd shift and at least one day of the weekend.

Candidates from below states can apply:

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utha, Virginia, Wisconsing, Wyoming

Job Description:

- Call center experience required.

- Excellent communication skills.

- Intermediate knowledge of computer applications.

- Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.

• Responsibilities: Candidates are required to provide their own equipment for this role.
• All Candidates must have:
• Internet Service (cannot connect via WIFI)
• Core i3 with 16GB of RAM
• Candidate must have a minimum of 25mbps upload and 25mbps download. Run internet speed test at
• Candidate must have a minimum of Windows 10 on computer.
• Must have modem connection - Must be hardwired to your computer via ethernet cable.
• Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions.
• Allow ADT required software to be uploaded to their computer (CT Soft phone, which allows incoming calls)

Job Tags

Contract work, Remote job, Shift work, Night shift, Weekend work, Afternoon shift,

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