Customer Service Specialist Job at Compunnel Inc., Kent, WA

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  • Compunnel Inc.
  • Kent, WA

Job Description

Summary :

Support the order and rental process by maintaining accurate records, tracking part availability, and coordinating across sites. This role requires strong initiative, direct communication with the manager, and occasional warehouse access for inspections. Forklift use may be needed.

Key Responsibilities:

Manage customer inquiries (phone, email, in-person)

Coordinate orders, deliveries, and returns using Rental Results

Track inventory, schedule technicians, and support service orders

Assist with contract updates, billing, and documentation

Collaborate with the branch team to resolve issues and meet customer needs

Compile reports and support shop technicians as needed

Requirements:

High school diploma + 2 years of related experience

Forklift experience preferred

Strong communication, organization, and customer service skills

Proficiency in Microsoft Office and ERP systems

Comfortable in both office and warehouse settings, with PPE

Job Tags

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