Customer Success Manager Job at Odoo, Santa Rosa, CA

Zm91UFlIUVltR25zS05Qa3pqRVBjcGFEQWc9PQ==
  • Odoo
  • Santa Rosa, CA

Job Description

Customer Success Manager

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.

About the job:

Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.

The Customer Success Team is helping customers across North America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.

We expect the candidate to be proactive and have a "get it done" spirit.

Responsibilities:

  • Contact customers currently using Odoo
  • Analyze clients' business operations and drive adoption
  • Execute all phases of a subscription renewal plan
  • Build and maintain relationships with clients
  • Empathize with customer needs
  • Be part of the entire sales cycle

Qualifications and Requirements:

  • Bachelor's Degree
  • Experience negotiating and closing new business
  • Passion for software products
  • 1-2 years experience in sales
  • Proficiency in G-Suite applications preferred
  • Excellent communication skills
  • Proven track record of exceeding quota

Nice to Have:

  • Experience with ERP
  • Experience in a SaaS company
  • Available immediately
  • An affinity for business operations
  • Additional languages

Compensation and Perks:

  • Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
  • PTO (Paid-time-off), paid sick days, and paid holidays
  • Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
  • $100 towards a work-from-home office setup
  • Evolve in a nice working atmosphere with a passionate, growing team!
  • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
  • Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Job Tags

Holiday work, Immediate start, Remote job, Work from home, Home office, Work visa,

Similar Jobs

Rutland Regional Medical Center

Maintenance Generalist I Job at Rutland Regional Medical Center

 ...operation of the facilities at Rutland Regional Medical Center. This role involves working from...  ...with the operations of the hospital equipment and facilities. Licensed Electrician...  .../Certifications Maintain valid Drivers license. MECH Certification (ASHE/AHA... 

NoHat Staffing

CDL A Truck Driver Job at NoHat Staffing

 ...compliance with appropriate safety and security standards Minimum Qualification: License: ~ Maintain a valid Class A CDL Experience: ~3 years of flatbed driving experience preferred (not required) Education: ~ High school diploma or equivalent preferred... 

Insight Global

Research Associate - Afternoon Shift Job at Insight Global

Title: Rersearch Associate Duration: 1 year contract with extensions Pay: 20-22/hr Shift: Ranging from 2-11pm Requirements: ~ Bachelors degree ~ Experience with research or following work processes (gathering requirements, capturing notes, documentation...

AFI

Multifamily Accounting CPA Job at AFI

 ...Accountability, Collaboration, Efficiency, Innovation, Integrity, and Perseverance. AFI is seeking a Certified Public Accountant (CPA) with direct experience in Multifamily Real-Estate to work alongside our Accounting Team on a contract-basis. This individual will be... 

The H&K Group

Concrete Mixer Driver Job at The H&K Group

 ..., is currently seeking experienced and motivated Class B CDL drivers to become a part of our team at our South Reading Plant. Our...  ...outdoor industrial setting ~ Strong preference for concrete transportation and manufacturing ~ OSHA or other relevant safety certification...