Customer Support Specialist Job at LHH, New Berlin, WI

ZW9PQ1lIVVptbXJoSnQ3bXpqOEJjWkdEQVE9PQ==
  • LHH
  • New Berlin, WI

Job Description

LHH is searching for a Customer Support Coordinator for our local Manufacturing client. This role offers a hybrid schedule after a probationary period!

Job Duties:

  • Efficiently manage all forms of communication, including new job requests, incoming contracts, and signed proposals.
  • Evaluate service and installation requests, gather necessary information from various departments, vendors, and service providers to create and submit proposals.
  • Assist in the bidding process for new customer accounts under the guidance of senior management.
  • Enter and maintain orders in the ERP system (SAP)
  • Consistently follow up with installers/service providers and customer contacts throughout the job duration to ensure satisfactory completion.
  • Order necessary parts through SAP or the Purchasing Department as required.
  • Maintain comprehensive job files
  • Prepare documentation to facilitate billing upon job completion.
  • Maintain professional and friendly phone interactions with clients to ensure high levels of customer satisfaction and effective communication.

Experience:

  • High school diploma or equivalent required.
  • Two or more years of customer service or call center experience required.
  • Proficiency in Microsoft Office Suite and experience with SAP strongly desired.

Please apply for more information!

Job Tags

Work at office, Local area,

Similar Jobs

Jubilant Radiopharma

Medical Courier Driver Plainview, NY Job at Jubilant Radiopharma

 ...Jubilant Radiopharma, the fastest growing radiopharmaceutical company in the nation, is seeking a Full Time driver for its Plainview, NY location. The hours of this position are 4:30am-1:00 pm. Weekends and call will be required. Address:51 East Bethpage Road... 

Afterkarma Inc

Business Analyst Job at Afterkarma Inc

 ...Business Analyst Banking (W2, $20-30/hr) Location: Hybrid, NYC Job Type: Contract W2 Rate: $ 20-30/hr &##1...  ...tocorp) Pay Rate: $20-30 per hour Location: Open to fully remote or onsite in select U.S. offices Contract Duration: TBD (with...