Job Description

About Us:

Hawkins Service Company is a leading home services company specializing in HVAC, Electrical, Pool Equipment Repair, and Plumbing services in the Tampa Bay Area. We are dedicated to providing top-quality home services to residential and commercial clients. With a focus on professionalism, reliability, and customer satisfaction, we take pride in our teams of skilled home service members who deliver exceptional results.

The Role

Diagnose and repair residential electrical systems and lead customers to informed and confident buying decisions.

Responsibilities

• Complete all general electrical in-home, service calls.
• Establish customer rapport to sell the right products and services.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, timecards, curbside feedback and option sheets.

Competencies for Success

• Licensed with knowledge of local electrical codes and ability to make on-the-job applications.
• Develop proven track record in electrical techniques including electrical hardware, junction boxes and circuit breaker units, trace lines and reading wiring diagrams.
• Continued education and training.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

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