Job Description

Job Title: Family Case Manager - Long Term Housing

Type: Contract to Hire (Permanent position after 3 weeks of remote training)

Location: Northwest Philadelphia, Germantown (Zip Code: 19144)

Hours: Monday to Friday, 9 AM to 5 PM

Start Date: ASAP (Next training session begins February 18th)

Benefits:

• Generous time off (3 weeks to start) with 80 hours carry over
• Sick time usable for children, partners, and family
• Employee Assistance Program for self and household members
• Annual increases with 2% retention recognition every 2 years of continuous service
• Health insurance (medical, vision, dental) with no deductibles, effective from the 1st of the month following hire date
• $100 monthly reimbursement for those who opt out of benefits
• FSA and HSA account options
• 401k with employer contribution match after 1 year of service
• Union representation and retirement savings plan
• Opportunities for professional development and growth

Job Responsibilities:

• Provide continued supportive housing counseling and advocacy to former shelter residents to help them maintain safe, independent living and integrate successfully into the community.
• Manage a caseload of clients, offering individual case management, advocacy, needs assessment, action planning, and evaluation.
• Accompany residents to appointments as needed to secure and maintain safe housing.
• Offer ongoing individual support and informal counseling through home visits and phone calls, making outside referrals when appropriate.
• Assist former shelter residents in applying for relocation fund assistance.
• Develop informational materials and network with community resources on housing, financial literacy, domestic violence, tenant rights, and other relevant topics.

Job Qualifications:

• Bachelor's degree in social services or a related field with 2 years of direct service and/or advocacy experience.
• Valid driver's license required.
• Ability to work effectively with a diverse population; experience in an urban setting preferred.
• Experience with domestic violence issues and proficiency in Spanish are strongly preferred.
• Prior case management experience and skills in crisis intervention, conflict resolution, group facilitation, and counseling are highly desirable.
• Must pass criminal (state & FBI) and child abuse clearances (expenses covered by the company).
• Completion of Domestic Violence Advocate Training required.

Additional Information:

• Local travel required with mileage reimbursed at 70 cents per mile.
• One remote workday per week, with four days onsite.
• Parking available onsite and on the street.

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