Job Description

Field IT Support Technician | $65K - $75K | Onsite | Cranberry Township, PA (travel required)

Are you a skilled IT professional eager to grow your career in a dynamic and supportive environment? Do you have experience providing desktop and network support across multiple locations? A leading IT solutions provider in the healthcare sector is looking for a new Field-Based Helpdesk Support Technician to join their expert team and help deliver top-tier IT support and solutions. If you want to join a fast-paced and dynamic setting while maintaining a healthy work-life balance, apply for this position today!

Key responsibilities:

• Desktop & Network Support: Provide technical support across affiliate sites, troubleshooting desktops, server, wireless APs (Meraki), switches and firewalls.
• Infrastructure Assistance: Occasionally assist with infrastructure-related tasks to support IT operations across affiliate sites within Pennsylvania and New York,
• Active Directory & Group Policy Management: Ensure smooth operations of Active Directory. Group Policy and other essential network services.
• Technical Issue Resolution: Diagnose and resolve technical issues efficiently to minimize downtime.

Requirements & Qualifications:

Must have:

• Two to three years of experience in a desktop support role or MSP service desk role.
• Troubleshooting experience with Windows Server 2016/2019/2022.
• Familiarity with M365 and Azure.
• Experience in an MSP environment or Healthcare IT support.
• Ability to work independently in a field-based role.

Preferred:

• Industry Certifications: CompTIA or CCNA.
• Experience with Cisco Meraki and Fortinet.
• Understanding of HIPAA compliance and medical office setting.
• Good knowledge of firewall setup, wireless APs, Active Directory and Group Policy.

You will be supporting several affiliates in the area, but the home location is in Cranberry Township, PA.

If you’d like more information don’t hesitate to get in touch via phone or email through my details below:

[email protected]

404 999 8008

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