Job Description
Key Responsibilities:
- Scheduled working hours: Monday through Friday, 8:00 AM to 6:00 PM.
- Monitor and control building access by greeting guests at the front building entrance and escorting them to the appropriate floor, suite, or meeting area as needed while maintaining overall security.
- Remain stationed at the front desk in a professional lobby or entry area for the duration of the shift, unless relieved by Office Managerial team.
- Greet and acknowledge all guests and visitors in a warm, professional manner.
- Ensure all visitors sign in and out via the guest entry book.
- Ensure all visitor name badges are provided and properly executed.
- Notify the appropriate staff member promptly when their guest or appointment arrives.
- Uphold guest confidentiality and follow all visitor and security protocols.
- Receive and sign for packages, deliveries, and mail; notify recipients or securely hold items as needed.
- Retrieve deliveries, mail, and packages directly from the building entrance or mailroom as necessary.
- Accept and coordinate lunch or food deliveries for employees; notify recipients and ensure proper handoff.
- Offer and provide beverages to guests, and assist with storing coats/jackets as needed.
- Maintain a clean, tidy, and welcoming front desk and lobby area at all times.
- Interact with a diverse range of staff, guests, and building visitors in a courteous and helpful manner
- Report any security concerns or suspicious behavior to management.
Qualifications:
- High school diploma or equivalent.
- Prior experience in reception, hospitality, or front desk roles preferred.
- Strong communication and interpersonal skills; friendly, composed, and professional.
- Excellent attention to detail and a service-oriented mindset.
- Able to remain seated and alert at the front desk for extended periods
Job Tags
Shift work, Monday to Friday,