Front Office Assistant Job at Rutland Regional Medical Center, Rutland, VT

ZW9XTVlYWWZtbW50S3RMbHlqY01kSkdIQmc9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

Provides integral first contact for all the clinic customers including patients, referring offices, physicians, and providers. Serves as the initial impression for many customers and is important to the organization’s customer service reputation. Responsible for key components of finical integrity of each patient encounter including registering patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered, providing accurate information regarding payments to the patients and collecting co-payments at point of service. Appropriately handles multiple incoming phone calls and face to face conversations from a variety of customers with high levels of integrity, triaging, and trouble shooting. Communicates with patients any pertinent visit information, such as when to arrive and any preparation for their clinic visits, diagnostic testing, or procedure. Helps clinical staff as needed and performs all the clerical duties necessary for patients to be seen within the clinic timely. Focus will always be on patient needs and efficient use of hospital resources.

Minimum Education

  • High School diploma or equivalent.

Minimum Work Experience

  • 2 years secretarial experience or medical office training including 1 year patient or customer service experience.
  • Experience using a computerized health information system.

Required Skills, Knowledge, and Abilities

  • Excellent oral and written communication skills.
  • Demonstrated strong knowledge of basic computer skills.
  • Demonstrated moderate knowledge of Medical Terminology.

Pay Range: $16.60 - $24.65

#PM24

PI889efccf60e5-30492-36388794

Job Tags

Work experience placement,

Similar Jobs

U.S. Silica Company

Maintenance Planner Job at U.S. Silica Company

 ...States and is headquartered in Katy, Texas. The Maintenance Planner is responsible for the planning and execution of all plant...  ...change. Strong leadership and organizational skills. Minimal travel possible for training. Prior experience working with skilled... 

Nutritious Lifestyles, LLC.

Registered Dietitians & RD-Eligible Candidates Job at Nutritious Lifestyles, LLC.

 ...Thrive and Prosper in Your Career! Nutritious Lifestyles is growing, and were looking for passionate Registered Dietitians (RDs) and RD-Eligible Candidates to join our team! Whether you're an experienced RD or a new graduate, we provide the training, mentorship, and... 

Clauser Tree Care, LLC

Experienced Tree Climber Job at Clauser Tree Care, LLC

Experienced Tree Climber Wanted! Are you an experienced tree climber looking for a great opportunity with a company that values its employees? Clauser Tree Care is hiring! We're a family-oriented, full-service tree care company proudly serving Bucks and Montgomery ...

Quest Financial

Mortgage Loan Processor Job at Quest Financial

 ...candidate will be responsible for the entire end-to-end mortgage loan process. They will gather and process all loan documentation and...  ...with policy, regulatory, and loan terms. Will start IN-Office to train and once all trained, switch to a Hybrid schedule...... 

Dyer Police Department

Animal Control Officer Job at Dyer Police Department

 ...violations of animal control ordinances. Maintain accurate records and prepare reports on incidents and enforcement activities. Assist in shelter operations, including feeding, cleaning, and caring for animals. Educate the public on animal laws, safety, and...