Job Description

At CivicReach, we create more (and more human) access to government services for everyone.

Our starting point is the CivicReach platform: voice AI agents that assist local government staff and call centers in answering the phone more often, at more times of day, and in more languages. Our platform is designed to create accessible, equitable, and affordable customer service interactions between local government and the public.

We are a pre-seed stage startup that aims to boost trust in local government by improving its ability to communicate. We are proudly backed by:

• National League of Cities,
• the GovAI Coalition,
• CivStart,
• NC IDEA,
• NextWave.NYC, and
• Primordial Ventures

We also are actively hiring our founding team - the first few folks who will shape our platform, mission, and our ultimate success.

We have a lot of work to do - and that's where you come in! We are looking for exceptional folks who care a whole lot about fixing government, are enduringly optimistic and rigorously cautious about emerging technology, and want to spend their time making a difference in communities across the country.

What You'll Do

We are seeking mission-aligned and well-connected Government Partnerships Brokers to join our team on a contract basis. In this role, you will leverage your existing relationships within municipal and county governments to facilitate strategic introductions, driving the adoption of CivicReach's platform for better government customer service. Your efforts will directly contribute to transforming how local governments engage with their residents.

Key Responsibilities

• Strategic Introductions : Utilize your network to connect CivicReach with key decision-makers in local governments. We measure meetings put on our calendar.
• Relationship Building : Cultivate and maintain strong relationships with government officials to promote our mission and solutions.
• Market Intelligence : Provide insights into government needs and trends to inform our strategic approach.

Qualifications

• Proven experience in local government, government relations, public affairs, and/or a related field.
• Established network of municipal and county government leaders.
• Self-motivated with a passion for enhancing civic engagement through innovative solutions.

We Both Share Values

• Build Technology for Humans : You believe in the immense power of AI, and want to channel it into technology that helps humans.
• Create Purposeful Efficiency : You want to make government better by helping public officials happier, more efficient, and more responsive to their communities.
• Invest in our collective success: You get your hands dirty; you will never say, “That’s not my job,” “That’s not my problem to solve,” or “I don’t care.”
• Collaborate With Everyone : You treat users, customers, teammates, and everyone as equal, mission-critical partners. You always seek to bring in voices missing from the table.
• Stay Curious : You constantly ask “how might we?” and you seek out creative solutions to challenges other people don’t even notice.
• Evolve toward Excellence : You keep yourself and our team moving in the same direction - to help everyone get the services they need. We all make mistakes and we all keep learning, adapting, and innovating as we go.

Compensation

This is a performance-based contract position offering competitive commission fees for successful engagements and conversions, plus flat fees for successfully completed customer meetings.

If reading this job description put a smile on your face and you’re ready to work on some incredibly hard and impossibly worthwhile things, you should apply! Email a cover letter and resume to [email protected].

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