Job Description

What We Do

Turnkey Marketing helps small businesses succeed.

Our clients support their communities with a valuable service and give their employees meaningful work with opportunities to grow. We love seeing our clients thrive, and we’re delighted to help them grow.

Core Values

1. We genuinely care - We listen to, care for, and serve people beyond what’s typically expected in a business relationship. We care for others because we believe in people and their dreams.
2. We face challenges with optimism and grit - We recognize there are always options in this abundant world; we keep our cool and don’t fold under pressure. We move forward with hope and confidence because we know that if there’s a will, there’s a way.
3. We own it - We believe that our work is bigger than the task at hand. We have an ownership mindset, take responsibility, keep our word, and do what it takes to get the job done because good work done well contributes to the common good. We all win when everyone does their part.
4. We do the right thing - We aren’t driven by what is convenient but by what is right, good, and fair, even if it is uncomfortable, more work, or hurts us financially. Even if others go low, we go high.
5. We check our egos at the door - We know we aren’t perfect and aren’t afraid to try new things, share our opinions, or make mistakes. We aren’t driven by the need to be right but by the insatiable desire to be excellent. We are open to learning from others.
6. We build trust - We build trust through transparency, self-accountability and open, authentic communication. We assume positive intent, and we’re the first to extend trust.

Why Join Our Team

• You’ll develop your professional skills
• We believe in people and their dreams—including yours
• You’ll get to do work that matters and makes a difference
• You’ll get to learn more about yourself and become a better person
• You’ll be part of an amazing group of people who care about each other and our clients

Who You Are

You know it’s not about you. Titles, status, and individual success mean less to you than being part of a strong team. You let others shine and you don’t have to be first. You share credit, highlight the accomplishments of your colleagues, and understand it takes everyone to win.

You’re driven and focused and don’t need—or want—someone to tell you what to do next. You also embrace accountability because you believe results matter. You enjoy learning and can take advice from anyone, knowing you’ll be better for it.

You understand yourself and others. You know that healthy ideological conflict and challenges come with working with people, and you handle them with grace. You have good judgment and intuition when it comes to working with others and you know the impact of your words and actions.

You’re not into drama and don’t take an “us vs. them” mindset.

And those six core values? Those beliefs define you.

What Will You Be Doing?

The Account Manager (AM) helps clients thrive by planning, managing, and executing all marketing needs for their small business.

The Account Manager is a mixture of a director of marketing, project manager, mentor, advocate, and implementer for the small business.

The Account Manager is the person who gets things done. You see a need and figure out a path forward to solve that need. You coordinate internal teams and external vendors to accomplish clients’ goals quickly and within budget.

Roles and responsibilities include, but are not limited to:

• Connect client needs with the right person on the internal team or the right external vendor. The AM will then manage that relationship/task to see it to completion. Some tasks will alternatively be executed by the AM
• Maintain each client’s timeline
• Advise clients on how to best accomplish revenue goals based on Turnkey’s best marketing practices
• Translate client needs into specific tasks for team members
• Check work before presenting to the client to ensure quality
• Frequently/regularly analyze marketing results
• Hold vendors accountable/be an advocate/negotiator for clients to vendors/partners
• Manage relationship with outside vendors on behalf of the repair shop
• Lead client meetings
• Lead vendor meetings
• Audit client’s marketing
• Maintain good relationships with industry partners
• Actively engage with/network with industry people on social media
• Travel about 5-10% of the time
• Actively engage with/network with industry at conferences, meetings, trade shows, etc.
• Represent Turnkey Marketing at conferences, trade shows, etc - work the booth and sell
• Follow up with leads and sell
• Constantly evaluate ways to improve organizational effectiveness within Turnkey Marketing
• Constantly evaluate ways to improve marketing effectiveness for our clients

The AM works with external vendors including, but not limited to:

• Postcard companies
• Printing companies
• Google Ads companies
• Search Engine Optimization companies
• Coaching companies
• Sign companies
• Software up companies
• Call tracking companies

The AM also works with internal team members, including but not limited to:

• Administrative assistants
• Copywriters
• Graphic designer
• Social media coordinators
• Team leads

The AM helps all players prioritize work, understand client needs, and have the motivation to finish tasks on time, with excellence.

The AM is also responsible for communicating effectively and consistently with clients, answering questions, encouraging clients, and helping them get more phone calls.

The AM consistently evaluates data including, but not limited to, things such as:

• Google analytics
• Social media results
• Phone call numbers
• Phone call conversions
• Marketing results
• Revenue
• Marketing dollars spent

The AM is also the person to whom clients will refer outside vendors. Outside vendors could be local marketing companies, billboard companies, local school groups looking for sponsorships, etc. The AM will be responsible for communicating with outside vendors/salespeople in a timely manner, evaluating their offers, and making decisions about whether or not to move forward, based on the client’s budget, goals, opportunities, and interests.

Your tasks will vary day to day, and it will be your job to jump in and help your clients get the marketing things done that they need done.

Things You’ve Done in the Past

• At least one year of marketing experience (preferred)
• At least one year working in a marketing account management or similar role (preferred)
• Successfully learned and used office technology tools like Zoom, Google Workspace, Slack, project management systems, and other applications
• Thrived in a fast-paced environment with minimal direction
• Communicated exceptionally well verbally and in writing
• Helped others thrive
• Successfully motivated and managed others

This is a hybrid position —we work:

• In the Overland Park, Kansas, office Tuesday, Wednesday, and Thursday
• From home Monday and Friday

If this excites you and you believe you have what it takes, we’d invite you to apply and submit your resume!

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