Job Description

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• This role may support more than one location/site.

Physical Requirements

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Daily Summary

This role acts as the front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). It will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

Team Structure

This role is part of the infrastructure services organization that owns the design, planning, delivery, and operation of global data center infrastructure. In other words, this role helps keep the cloud running. It supports data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation.

This role collaborates with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. It contributes to delivering the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost.

Why This Role?

This role supports the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — which is why customers from startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

This role values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

It’s in this role’s nature to learn and be curious. Employee-led affinity groups foster a culture of inclusion and empower team members to be proud of their differences. Ongoing events and learning experiences, including internal Conversations on Race and Ethnicity (CORE) and gender diversity conferences, inspire ongoing personal and professional growth.

Mentorship & Career Growth

This role is part of an environment that continuously raises the performance bar in pursuit of becoming Earth’s Best Employer. You’ll find extensive mentorship, knowledge-sharing, and career development resources to help you grow.

Work/Life Balance

We value work-life harmony. Success at work should not come at the cost of sacrifices at home, so we strive to offer flexibility and support. When you feel supported both professionally and personally, there's nothing you can't achieve in the cloud.

Basic Qualifications

• High school or equivalent diploma
• Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (e.g., electrical or mechanical)
• 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

Preferred Qualifications

• 2+ years of data center engineering experience

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