Job Description
We are seeking a highly organized and detail-oriented Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will have strong leadership skills, excellent communication, and a passion for providing outstanding patient care. This role involves managing administrative duties, coordinating staff, ensuring compliance with industry regulations, and optimizing office efficiency.
Key Responsibilities:
Office Operations & Administration:
- Oversee daily office functions to ensure a smooth workflow.
- Maintain office policies and procedures to ensure compliance with dental regulations.
- Manage appointment scheduling and patient flow.
- Handle billing, insurance claims, and financial reporting.
Team Leadership & Human Resources:
- Recruit, train, and supervise front desk and administrative staff.
- Conduct performance evaluations and provide ongoing support.
- Manage staff scheduling to optimize coverage and productivity.
- Foster a positive and collaborative work environment.
Financial & Insurance Management:
- Monitor budgets, expenses, and revenue to ensure financial efficiency.
- Process insurance claims, verify patient eligibility, and oversee collections.
- Coordinate with external vendors and suppliers for office needs.
Patient Relations & Customer Service:
- Ensure a high level of customer service and patient satisfaction.
- Address patient concerns and resolve conflicts in a professional manner.
- Educate patients on office policies, payment plans, and treatment options.
Compliance & Regulatory Responsibilities:
- Ensure adherence to OSHA, HIPAA, and other dental industry regulations.
- Maintain patient records with accuracy and confidentiality.
- Stay updated on industry trends and legal requirements.
Qualifications & Skills:
- Proven experience as a Dental Office Manager or in a similar administrative role.
- Strong knowledge of dental office procedures, insurance processing, and billing.
- Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental).
- Excellent leadership, organizational, and multitasking abilities.
- Strong communication and interpersonal skills.
- Knowledge of HIPAA, OSHA, and other healthcare compliance requirements.
- Bachelor's degree in business administration, healthcare management, or a related field (preferred).
Benefits:
- Competitive salary based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Continuing education and professional development opportunities
If you are a proactive leader with a passion for efficiency and patient care, we encourage you to apply!
Desired Skills and Experience We are seeking a highly organized and detail-oriented Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will have strong leadership skills, excellent communication, and a passion for providing outstanding patient care. This role involves managing administrative duties, coordinating staff, ensuring compliance with industry regulations, and optimizing office efficiency.
Key Responsibilities:
Office Operations & Administration:
Oversee daily office functions to ensure a smooth workflow.
Maintain office policies and procedures to ensure compliance with dental regulations.
Manage appointment scheduling and patient flow.
Handle billing, insurance claims, and financial reporting.
Team Leadership & Human Resources:
Recruit, train, and supervise front desk and administrative staff.
Conduct performance evaluations and provide ongoing support.
Manage staff scheduling to optimize coverage and productivity.
Foster a positive and collaborative work environment.
Financial & Insurance Management:
Monitor budgets, expenses, and revenue to ensure financial efficiency.
Process insurance claims, verify patient eligibility, and oversee collections.
Coordinate with external vendors and suppliers for office needs.
Patient Relations & Customer Service:
Ensure a high level of customer service and patient satisfaction.
Address patient concerns and resolve conflicts in a professional manner.
Educate patients on office policies, payment plans, and treatment options.
Compliance & Regulatory Responsibilities:
Ensure adherence to OSHA, HIPAA, and other dental industry regulations.
Maintain patient records with accuracy and confidentiality.
Stay updated on industry trends and legal requirements.
Qualifications & Skills:
Proven experience as a Dental Office Manager or in a similar administrative role.
Strong knowledge of dental office procedures, insurance processing, and billing.
Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental).
Excellent leadership, organizational, and multitasking abilities.
Strong communication and interpersonal skills.
Knowledge of HIPAA, OSHA, and other healthcare compliance requirements.
Bachelor's degree in business administration, healthcare management, or a related field (preferred).
Benefits:
Competitive salary based on experience
Health, dental, and vision insurance
Paid time off and holidays
Retirement plan options
Continuing education and professional development opportunities
If you are a proactive leader with a passion for efficiency and patient care, we encourage you to apply!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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