Job Description

ABOUT THE COMPANY

The company is growing! This is a unique opportunity to be an integral part of our growth story. Do you want to be part of something special? Do you have what it takes to make a difference? Do you like the idea of a supportive atmosphere where you are empowered to reach your potential? Come grow with us!

The company provides world-class equipment backed by the industry’s best factory-trained technical team, a remotely located service fleet spanning across the Mid-Atlantic region, and an extensive parts and supplies inventory. Foodservice operators from the world’s largest chains to the fully independent operator look at us as their preferred equipment partner.

Beyond company's well-recognized frozen dessert and frozen beverage equipment, and our double-sided clamshell grills, we also offers ICETRO soft serve equipment, hard ice cream equipment, Flavor Burst multi-flavoring, systems, and Fri-Jado hot and cold food display cases, and rotisseries. We support these brands as well as equipment manufactured by Blodgett, Carter-Hoffman, Follett, Henny Penny, Middleby Marshall, Pitco, Southbend, Star, TurboChef, and others.

CORE VALUES

• Virtue: Behavior showing the highest moral standards and integrity.

• Teamwork: The ability to assist, communicate effectively, inspire confidence, trust and meet each other’s needs to collectively achieve a common goal.

• Passion: Strong dedication and commitment beyond just getting the job done.

• Responsibility: To assume, adopt, and accept accountability.

JOB DESCRIPTION

We are looking for a detail-oriented and customer-focused Order processing coordinator to join our team. This role involves providing excellent customer service, coordinating sales processes, and ensuring the accurate and timely handling of equipment orders.

ESSENTIAL JOB FUNCTIONS

• Communicate with customers and partners to provide information and resolve any inquiries or issues.

• Collaborate with internal teams to ensure customer satisfaction and timely delivery of products or services.

• Disseminating inbound equipment sales leads.

• Preparation of select equipment quotations.

• Accurate and timely processing of equipment orders

• Equipment invoicing

• Checking the accuracy of price quotes, purchase orders, and supplier invoices.

• Scheduling local deliveries

• Ordering inbound and outbound freight

• Answering phone calls from current and prospective customers and partners

• Supporting role in equipment demonstrations

• Documenting departmental business processes

• Oversight of local delivery team

• Updating departmental Scorecard

• Maintain accurate records of sales data, customer interactions, and other relevant information.

REQUIREMENTS

• +5 years of work experience in office environment

• Industry experience- Preferred

• QuickBooks experience- Preferred

• AutoQuotes experience- Preferred

• Interested in a long-term career

• Living close enough to Landover, Maryland (near 295 and 50) to allow daily commute to the office.

• Detail oriented

• Good analytical skills and critical thinking.

• Good verbal and written skills and ability to interact at all levels of the Company.

• Good time-management skills.

• Strong organizational skills.

• Team player.

• Behavior exhibiting the highest moral standards and integrity.

• Strong dedication and commitment beyond just getting the job done.

• Acceptable background screening, drug testing, and employer reference check.

SALARY RANGE

The salary range is between $65K to $75K yearly according to experience.

WORKING CONDITIONS

• 100% on-site position (Address: Landover, Maryland)

• Work schedule from 8:00 a.m. to 5:00 p.m.- Monday to Friday

BENEFITS

• Competitive Salary commensurate with experience

• Medical, Dental, Vision

• Profit Sharing Plan

• 401K plan

• Life Insurance

• Vacation, Holiday, and Sick

• Aflac Voluntary Benefits

• And much More!!

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