JOB SUMMARY
Works under the supervision of the Patient Access Center (PAC) Coordinator and CCMG Directors, the Patient Access Center Specialist performs detailed, accurate registration, eligibility verification, and scheduling of all applicable patients to assure smooth workflow and productivity for staff and providers. Answers and routes phone calls appropriately, addressing inbound and outbound patient referrals, pre-certifying patients, and confirming patient appointments. Maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company. Displays professionalism and high-quality customer service during all patient encounters. Performs other duties as assigned.
PRIMARY JOB DUTIES
JOB SPECIFICATIONS
PI102c133c6543-30492-37017256
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