Job Description

About the Company

At Hannah Pet Hospital, you will be part of a compassionate team dedicated to improving the lives of Pets and their Pet Parents. We offer:

• A supportive work environment
• Opportunities for professional development
• The chance to make a meaningful impact in our communities

About the Role – Practice Manager

The Practice Manager oversees the overall operations of the hospital, ensuring:

• Smooth day-to-day functioning
• Financial profitability
• High standards of veterinary care

You will focus on optimizing hospital performance, improving operational efficiency, and managing/supporting hospital teams to deliver excellent veterinary care.

The ideal candidate will have:

• Strong background in veterinary hospital management
• Experience managing multiple teams
• Skills in staff development, financial oversight, and regulatory compliance

Key Responsibilities

• Oversee daily operations to align with strategic goals and industry standards
• Ensure consistency in procedures and quality of care across all teams
• Lead, mentor, and develop managers, team leads, and team members
• Promote a positive, inclusive workplace culture
• Oversee Member service processes and resolve escalated concerns
• Ensure compliance with OSHA, AAHA, and state veterinary board regulations
• Collaborate with leadership on long-term strategies for performance and satisfaction
• Manage inventory control, stocking levels, and expense control

Qualifications

Education & Experience

• Bachelor’s degree in Business Administration, Veterinary Science, or related field (preferred)
• Minimum 2 years of experience managing multiple teams

Required Skills

• Strong leadership & team management
• Excellent organizational & time management skills
• Strong problem-solving & analytical abilities
• Exceptional communication & interpersonal skills

Preferred

• Certified Veterinary Practice Manager (CVPM) certification

Compensation

Pay: $75,000 – $85,000 per year

Benefits

• 401(k) & 401(k) matching
• Dental, health, vision, and life insurance
• Health savings account (HSA)
• Employee discount
• Flexible schedule
• Paid time off

Schedule

• 8 or 10 hour shifts
• Monday–Friday, with weekends as needed

Equal Opportunity Statement

We are committed to diversity, equity, and inclusion in our workplace.

How to Apply

If you are a motivated leader with a passion for veterinary care, we want to hear from you! Submit your resume detailing your experience and qualifications. We look forward to welcoming you to our team!

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