This role will support Profit Data Management (PDM) – Customer Activity Based Costing (a.k.a. Profit/ABC), which is an enterprise application and primary source of non-interest expense inputs to the Enterprise Customer Profitability authorized data source. Enterprise Customer Profitability produces risk adjusted profitability data for ~ 190MM customer accounts each month utilizing instrument level operational data.
The scope of Customer Activity Based Costing spans the following lines of business:
Retail, Wealth Management and Business Banking + related support organizations
As a member of the PDM team, this associate will support data analytics and controls, business partner education and consultation including support for research and ad hoc requests, financial transparency into Profit/ABC and General Ledger (GL) differences, change projects, and process improvements. Primary area of support will be Activity Based Costing studies and consultation with our business partners across the Enterprise, development of existing and new business and customer processes to be represented in Profit/ABC, and transforming GL expenses to customer experience sales, fulfillment, service activities.
Responsibilities:
Support Profit/ABC Annual Cost Study refresh, monthly production with analysis, execution of controls and communications to ensure timely and accurate data delivery
Demonstrate proficiency of Profit/ABC methodologies, taxonomy, logic, data lineage and understand strategic uses of customer profitability and ABC data
Field user questions regarding differences between ABC inputs, outputs and GL data
Participate in supporting design and execute testing for changes
Required Skills:
Plusses:
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