Position Summary
We are seeking a detail-oriented and driven professional to join our Service Operations team. In this role, you’ll be responsible for performing repairs, refurbishments, and product complaint investigations (PCI) for infusion pump devices. You’ll also help identify root causes of device failures, support continuous improvement efforts, and may train new team members on service processes.
You'll play a critical role in ensuring device safety and performance, while maintaining compliance with industry regulations and quality systems (cGMP). Proficiency with Oracle or similar device tracking systems is required to ensure complete and accurate documentation of all service-related activities.
Key Responsibilities
What We’re Looking For
Qualifications
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