Job Description

Title: Scrum Master

Location: Canada, Remote (Preferred local to Alberta)

Seniority on the skill/s required on this requirement: Senior

Estimated Duration: 12 months with possible extension of another 24 months

Work authorization: any (candidate must be authorized to work in CA)

Job Summary:
The Scrum Master to work with 3D on service innovation, program review and digital transformation projects. The Scrum Master will work as part of cross-functional program review or product delivery teams. These teams participate in a full range of activities including: field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable.


A Scrum Master identifies and removes roadblocks and distractions that affect sprint commitments and prevent delivery of product features. The Scrum Master will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams. The Scrum Master will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables. The Scrum Master will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises.

Responsibilities:

• Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
• Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement. This could also include ad hoc sessions.
• Facilitate effective delivery of Services and deliverables by the cross-functional program review and product delivery teams through coaching and guiding the client product owner and the team. Specifically:
• Coach the team on the application of agile methodology including how to provide effective estimates and sprint commitments, how to adjust for external dependencies, how to eliminate blocking issues, etc.
• Promote the successful achievement of sprint goals and commitments, by acting as the intermediary between the client product owner and team.
• Guide the client product owner on reporting, release planning, and road-mapping.
• Maintain delivery metrics and report on product level plans, progress, and quality assurance using project management tools and Artifacts such as sprint burndown/velocity charts, product backlogs, and sprint backlogs. The Scrum Master will be required to report on progress to the Client as directed.
• Participate in digital service delivery activities, such as user research and usability testing.

Requirements:

• Active professional Scrum Master certification.
• Knowledge of various software development methodologies (i.e. agile, waterfall, scrum, Kanban, etc.).
• Experience delivering training sessions via web-based interactive technology i.e. TEAMs.
• Experience leading and facilitating key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives.
• Experience leading and mentoring team(s) in agile principles, policies and procedures
• Experience planning work that aligns to product owner priorities (Sprint planning and backlog planning).
• Experience with Agile methodology.
• Experience with software development processes, and all associated best practices, methods, standards, tools, and policies.
• Experience working on agile software development and modern, service design-based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
• Directly related experience in web service or development.
• Experience developing and maintaining positive stakeholder relationships across the organization, including executive level.
• Experience working in or for the public sector.
• Experience working with teams that also apply UX design, service design, design thinking, or human-centered design approaches.

Mindtris, a minority women-owned enterprise, is at the forefront of digital transformation, technology excellence, and business growth solutions. Specializing in talent mobilization and innovation, we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology, Telecommunications, Healthcare, Engineering, and the Public sector. With a focus on deploying top-tier talent and fostering innovation, we empower businesses to thrive and excel in a rapidly evolving digital landscape, helping them reach new heights of success.

Mindtris is committed to fostering workforce diversity and is proud to be an equal opportunity employer.

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