Job Description
The Sales Development Representative (SDR) Manager will play a critical role in driving the success of InvoiceCloud’s sales team by leading and developing a high-performing team of SDRs. This individual will oversee the team’s efforts to generate and qualify leads, ensuring a robust sales pipeline to meet the company’s growth objectives. The SDR Manager will work closely with sales leadership to develop effective strategies, optimize processes, and foster a collaborative and results-driven environment.
Key Responsibilities:
Team Leadership & Development
- Recruit, onboard, and train new SDRs, ensuring they have the tools and knowledge to succeed.
- Coach and mentor team members to achieve individual and team goals.
- Conduct regular performance reviews, providing constructive feedback and actionable plans for improvement.
Sales Pipeline Management
- Collaborate with sales and marketing teams to define target market segments and lead generation strategies.
- Monitor and analyze SDR performance metrics, such as call volume, lead conversion rates, and pipeline contribution.
- Ensure timely and accurate lead qualification and handoff to the sales team.
- Process Optimization
- Identify and implement best practices for prospecting, outreach, and lead nurturing.
- Utilize CRM and other tools to track team activities and maintain accurate records.
- Regularly review and refine outreach scripts, email templates, and call strategies.
Collaboration & Communication
- Act as a liaison between SDRs and other departments, including marketing, sales, and operations.
- Provide regular updates to leadership on team performance and market trends.
- Partner with marketing to align on campaigns and ensure a steady flow of high-quality leads.
Qualifications:
- Bachelor’s degree in business, marketing, or a related field preferred.
- 5+ years of experience in a sales or SDR leadership/manager role, preferably within SaaS or fintech.
- Proven track record of building and managing high-performing teams.
- Strong understanding of sales development strategies, tools, and metrics.
- Excellent communication, coaching, and interpersonal skills.
- Proficiency in CRM software (e.g., Salesforce) and sales engagement platforms.
- Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement.
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