Job Description

About the Brand:

Seaman Schepps, the iconic American luxury jewelry house, renowned for its bold design and generational clientele, is seeking an  experienced and polished Luxury Retail Sales Associate to join our flagship boutique on Manhattan’s Upper East Side. This is a rare opportunity to represent a prestigious heritage brand that has adorned discerning collectors, tastemakers, and celebrities for nearly a century.

Position Overview:

We are looking for a driven and service-oriented retail professional with a deep passion for luxury goods and fine jewelry. This role requires strong sales acumen, attention to detail, and the ability to cultivate long-term client relationships through personalized service and deep product knowledge. As a key team member, you will contribute directly to business growth and the elevated customer experience our brand is known for.

Key Responsibilities:

• Drive sales performance by meeting and exceeding individual and store targets, while delivering exceptional client service.
• Serve as a  Key Holder with responsibility for store opening/closing procedures and operational oversight as needed.
• Build and nurture relationships with a sophisticated clientele, many of whom are multigenerational patrons of the brand.
• Provide knowledgeable, storytelling-driven presentations of Seaman Schepps’ collection and heritage to both new and returning clients.
• Collaborate closely with the store team and operations manager to maintain the flagship’s client book and support CRM initiatives.
• Participate in daily boutique operations and contribute to seamless execution of merchandising and presentation standards.
• Report directly to the President/Owner, contributing valuable insights and feedback to leadership.

Qualifications & Requirements:

• Bachelor’s degree preferred.
• 3–5 years of proven success in  luxury retail sales , preferably within high-end jewelry, watches, or designer fashion.
• Strong interpersonal and communication skills, with an innate ability to engage and inspire clientele.
• Strategic thinker with the ability to support business operations, merchandising, and store growth initiatives.
• High level of organization, initiative, and adaptability in a boutique retail environment.
• Tech-savvy and proficient with retail systems, CRM platforms, and Microsoft Office Suite.

Why Join Seaman Schepps?

• Work with one of America’s most historic and influential luxury jewelry brands.
• Be part of a tight-knit, passionate team in a boutique setting with direct access to leadership.
• Enjoy a meaningful role where client relationships, artistry, and heritage are valued as much as sales performance.
• Competitive compensation and career growth potential.

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