This is a level three technical support role where you’ll be helping customers and partners with pre- and post-sales engineering with their integrated rugged mobile devices. You are the principle technical expert responsible for smooth deployments, positive outcomes and successful applications for our customers in North America.
Responsibilities
- Collaborate with the sales team to support partners and end-users with in-depth knowledge of EMC products and the B2B Android ecosystem.
- Provides onsite and remote application solution development and troubleshooting.
- Builds advanced applications knowledge based on the company’s existing and new products and solutions.
- Works with sales engineering teams to build custom solutions, improve product performance, and resolve hardware or software issues in the field, while also providing product assistance and technical training to staff, partners, and customers for successful outcomes.
- Supports trade shows, customer demos, pilots and POCs events with live technical support and troubleshooting.
Characteristics
- Communication : Excellent written and verbal communication skills.
- Problem Solving : Ability to identify and solve technical problems quickly.
- Technical Acumen : Extensive technical background with devices, software, network and wireless devices.
- Curiosity : Understands customer needs and identifies the technical requirements and challenges of potential clients.
- Learning : Develops and maintains advanced product knowledge (features, functions, tools) and regularly teaches team members and partners in the latest EMC technology and features.
- Self-motivated : Works independently with minimal supervision.
Qualifications / Experience
- Bachelor’s degree in technical field or equivalent experience, with 10 years of engineering/field application experience, or 15+ years of combined engineering/field experience.
- Five years of AIDC / EMC / mobility / RFID / MDM industry experience.
Location
- Remote, but Preferably in Greater Chicago Area.
- Ability to travel up to 50%.
Job Type : Full Time
Annual Salary : Starting at 100K/Year plus Bonus.
About TSC Auto ID Technology TSC Auto ID Technology, an equal opportunity employer, designs and manufactures barcode printers, RFID printers, enterprise mobile computers, and labeling consumables, meeting the evolving automation needs of businesses worldwide. It is a great time to join a global leader in the Automatic Identification and Data Capture (AIDC) Industry as we continue to invest in new product and market growth initiatives, and related technologies and business lines.
TSC AutoID offers competitive compensation and benefits package (including vacation, medical, dental, vision, 401k) and a great work culture.
...Learning & Growth- Wear more hats, see more of the strategic side of the business, understand and learn it all! Faster Paced Career... ...more flexibility with our organization. Virtual First Company- Work from anywhere. ESSENTIAL JOB FUNCTIONS Maintains a Utilization...
...variety of benefit options including: ~ Life ~ LTD/STD ~ Medical, Dental, and Vision~401(k) Employer Match with Flexible Spending... ...CommuniCare? QUALIFICATIONS & EXPERIENCE REQUIREMENTS Graduate of an accredited school of nursing; LPN Valid LPN license in...
...Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring " Mechanical Engineer Entry Level " for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/...
...INTRODUCTION: We are seeking a dedicated and experienced Senior Housekeeper to join our team, someone who brings a positive service... ...JOIN US? Prestigious Environment: Operate within a high-end private household, managing luxurious properties and engaging with an...
...turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across... ...building projects. The Role We Want You For The Process Mechanical Engineer III will create and update piping specifications,...