Senior Systems Administrator Job at KellyMitchell Group, Burbank, CA

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  • KellyMitchell Group
  • Burbank, CA

Job Description

Job Summary:

Our client is seeking a Senior Systems Administrator to join their team! This position is located in Burbank, California.

Duties:

  • Manage and maintain Jira, Jira Service Management, and Confluence instances
  • Configure and customize workflows, fields, screens, permissions, and notifications
  • Develop and maintain custom scripts and plugins to enhance functionality
  • Provide technical support to end-users, troubleshoot issues, and resolve them promptly
  • Conduct training sessions for new users and create documentation for best practices and procedures
  • Integrate Jira, JSM, and Confluence with other tools and systems used within the organization
  • Automate repetitive tasks and processes using Jira Automation, REST APIs, and other relevant technologies
  • Monitor system performance, identify bottlenecks, and implement solutions to optimize performance
  • Review and clean up unused or outdated configurations and data
  • Ensure the security and integrity of Jira, JSM, and Confluence data
  • Implement and enforce access controls, security policies, and compliance requirements
  • Plan and execute system upgrades, patches, and maintenance activities
  • Stay updated with the latest features and capabilities of Atlassian products and assess their applicability to the organization
  • Work within the System Development Life Cycle
  • Excellent written and verbal communication skills
  • Ability to work effectively with remote teammates and users

Desired Skills/Experience:

  • 3+ years of hands-on experience administering Jira, Jira Service Management, and Confluence
  • Strong understanding of Atlassian product architecture and best practices
  • Proficiency in configuring and customizing Jira, JSM, and Confluence
  • Knowledge of database management and SQL
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Creative and innovative thinker
  • Meticulous attention to detail

Benefits:

  • Medical, Dental, & Vision Insurance Plans
  • 401K offered

$29.82 - $42.60 (est. hourly rate)

Job Tags

Hourly pay, Remote job,

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