Job Description

ServiceNow Certified Application Developer

Note - We are authorized to work only on W2, so no c2c and no referral

Candidate must be local as it's a 3-4 month project

About the Role

We’re looking for a Certified Application Developer to lead the end-to-end configuration, development, and customization of a new ServiceNow instance. You’ll work closely with cross-functional teams to translate business needs into scalable technical solutions, ensuring a secure, maintainable, and user-friendly platform.

Responsibilities

• Requirements Gathering & Analysis
• Partner with stakeholders to understand business needs and define technical scope for platform setup and customization.
• Platform Configuration
• Set up and configure the ServiceNow instance, including user/group management, ACLs, and security settings.
• Scripting & Automation
• Develop and maintain server-side and client-side scripts (Business Rules, Script Includes, UI Actions, Client Scripts) using JavaScript and GlideScript.
• Workflow Development
• Design and implement automated workflows using Flow Designer to streamline business processes.
• System Integrations
• Build and manage integrations with external systems using REST and SOAP APIs for seamless data exchange.
• User Experience (UX) Design
• Enhance the UI using UI Policies, UI Pages, Service Portal widgets, and UI Builder to deliver intuitive user experiences.
• Data Migration & Management
• Support legacy data migration and manage data imports into the new instance.
• Testing & Quality Assurance
• Conduct unit, integration, and user acceptance testing to ensure high-quality deliverables.
• Documentation
• Maintain comprehensive technical documentation including specifications, process flows, and user guides.
• Mentorship & Collaboration
• Provide guidance to junior developers and collaborate with system administrators to support platform growth.

Minimum Qualifications

• Certifications
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified System Administrator (CSA)

Experience

• 6+ years of hands-on ServiceNow development experience
• Proven track record of building custom applications and configurations

Technical Skills

• Proficiency in JavaScript, HTML, and CSS
• Experience with REST/SOAP integrations
• Expertise in ServiceNow development tools (Studio, App Engine Studio, Flow Designer)
• Understanding of ServiceNow’s data model and database architecture

Soft Skills

• Strong problem-solving and analytical abilities
• Excellent communication skills for cross-functional collaboration

Job Tags

Similar Jobs