Location: Atlanta, GA - United States, Onsite
*This position is remote and not eligible for relocation. All positions must reside within the country listed within this job description.
Salary: Up to $55,000 base + 10% performance bonus (DOE & Geographic location)
A little bit about us:
Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.
About the Role:
A Triage Specialist is responsible for driving world-class production support, focusing on communication, coordination, technical debugging, and documentation across multiple client
platforms and products. Your goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.
Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else.
Requirements
About You:
Responsibilities:
Your Expertise:
Nice to have:
Benefits
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Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check.
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