Job Description

The Part-Time/Full-Time Center Associate position is perfect for high schoolers, college students and any other individuals looking to set foot into an entry level job. Our Center Associates deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED preferred
• reliable transportation
• Strong verbal and written communication skills, including spelling and math
• Able to lift 40+ pounds

BONUSES

• sales bonus
• perfect employee bonus
• notary bonus

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