Job Description

Summary

The Warehouse Manager oversees daily warehouse operations, ensuring efficient inventory management, shipping and receiving, and compliance with safety regulations. This role requires strong leadership, organizational skills, and the ability to optimize warehouse processes to meet business objectives.

Key Responsibilities

Warehouse Operations:

• Oversee all aspects of warehouse and storage operations, including receiving, storage, picking, packing, and shipping of goods.
• Implement best practices and standard operating procedures to optimize workflow, minimize errors, and improve productivity.
• Research legacy issues and troubleshoot current shipping inaccuracies.
• Monitor key performance indicators (KPIs) to track operational performance and identify opportunities for process improvement.
• Oversee day-to-day warehouse security, surveillance and enforcement.
• Ensure compliance with safety regulations and company policies to maintain a safe work environment for all warehouse personnel.

Facility Maintenance & Safety Compliance:

• Oversee maintenance and repair of warehouse equipment, such as forklifts, and pallet jacks, to ensure proper functioning and safety.
• Coordinate facility cleaning and maintenance activities to uphold cleanliness and sanitation standards.
• Enforce OSHA and company safety regulations to prevent workplace accidents.
• Conduct regular safety training, identify and address any facility maintenance issues or safety hazards in a timely manner.
• Investigate incidents and implement correct measures when necessary.

Vendor/Supplier Management:

• Maintain relationships with vendors, suppliers, and third-party service providers to ensure timely delivery of goods and services.
• Negotiate contracts and agreements with suppliers to secure favorable terms and pricing for warehouse supplies and services.
• Monitor vendor performance and address any issues or concerns related to product quality, delivery delays, or services.

Team Leadership and Development:

• Manage a team of 10 to 15 warehouse employees.
• Recruit, train, and supervise warehouse employees.
• Provide leadership and direction to warehouse personnel, fostering a culture of accountability, teamwork, and continuous improvement.
• Conduct performance evaluations, provide feedback, and implement training and development programs to enhance employee skills and performance.

Intracompany Liaison:

• Collaborate with sales and logistics teams to ensure timely and accurate order fulfillment and delivery.
• Address intracompany inquiries and concerns related to warehouse operations, inventory availability, and or status.
• Develop and maintain positive relationships with intracompany employees to enhance satisfaction.

Strategic Planning, Budgeting, and Financial Management:

• Evaluate and implement warehouse management systems (WMS) and other technology solutions to streamline operations and improve efficiency.
• Stay abreast of industry trends and advancements in warehouse technology to maintain a competitive edge.
• Develop and implement strategic plans to optimize warehouse and storage operations in alignment with company goals and objectives.
• Analyze market trends, customer demand, and operational performance data to identify opportunities for growth and improvement.
• Develop and manage the annual budget for warehouse operations, including expenses related to labor, equipment, supplies, and maintenance.
• Monitor expenses and variances, identify cost-saving opportunities, and implement cost- control measures to optimize financial performance.
• Prepare financial reports and presentations for the executive team, highlighting key performance metrics.
• Collaborate with executive management to develop and execute strategies to optimize warehouse performance, reduce costs, and enhance customer satisfaction.

Qualifications & Skills

• Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field (preferred).
• 5+ years of warehouse management experience.
• Strong knowledge of warehouse operations, logistics, and inventory control.
• Proficiency in warehouse management systems (WMS) and Microsoft Office Suite.
• Excellent leadership, problem-solving, and communication skills.
• Ability to work in a fast-paced environment and handle multiple priorities.

Physical Requirements

• Combination of office and warehouse settings.
• Prolonged periods of working in a temperature-controlled warehouse.
• Ability to lift up to 40 pounds.
• May be required to kneel, squat, or stand for extended periods.
• Occasional ability to open early and stay late for inbound/outbound deliveries.

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