Job Description

Job Title: Mobile Associate

Pay Rate: $25.00/hr

Shift: Varying hours between 7:00 AM – 7:00 PM | Monday – Friday

Location: Support across 7–8 client locations in Boston, MA (Seaport and Back Bay District)

About the Role:

Are you a people-person who thrives on client interaction, brings positive energy to every room, and loves going the extra mile to meet client needs? Forrest Solutions is looking for a Mobile Associate to join our dynamic team! This is a client-facing, fast-paced role ideal for someone who enjoys variety in their day, adapts easily to change, and takes pride in delivering top-tier service.

As a Mobile Associate, you’ll be the face of Forrest Solutions across multiple high-profile client sites in Boston, providing key support in imaging services, reception, and facilities operations. Flexibility is essential, as your shift times will vary between 7:00 AM and 7:00 PM based on location needs. Professional business attire is required daily to reflect our commitment to excellence and client satisfaction.

Key Responsibilities:

• Operate and maintain photocopiers, scanners, printers, and finishing equipment in accordance with company SOPs.
• Deliver warm, enthusiastic customer service to clients and colleagues alike, embodying a can-do attitude.
• Perform high-quality document production and finishing tasks (binding, hole-punching, stapling, etc.).
• Conduct quality control checks to ensure flawless output.
• Support front desk reception, warmly welcoming visitors and maintaining a polished, professional environment.
• Assist with back-of-house operations to ensure clean, organized, and fully stocked workspaces.
• Collaborate with cross-functional teams or operate independently across 7–8 Boston locations.
• Troubleshoot equipment issues and conduct light preventative maintenance.
• Monitor supply levels and request/order replenishments as needed.
• Assist with general office support, including hospitality, records management, mailroom services, and meeting room clean-up.
• Adapt to evolving client needs and shifting priorities with a proactive, service-first mindset.

What You Bring:

• A bubbly, professional personality with a true love for client interaction and helping others.
• High school diploma or equivalent (college degree preferred).
• Experience in imaging/copy services, reception, or similar customer-facing roles is a plus.
• Strong multitasking and organizational skills in a fast-paced, ever-changing environment.
• Proficiency in Microsoft Office and comfort with basic office equipment and technology.
• Ability to lift up to 50 lbs and stay on your feet during a shift.
• Reliable transportation to travel between Boston-area locations (Seaport & Back Bay).
• Ability to maintain professionalism, confidentiality, and attention to detail at all times.
• A flexible, team-first mindset with the confidence to work independently when needed.

Why You’ll Love Working Here:

At Forrest Solutions, we don’t just fill roles—we build careers and lasting client relationships. You’ll be part of a supportive, high-energy team where your personality and professionalism will shine. We value your ability to create exceptional experiences, and we’re here to help you succeed every step of the way.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The compensation outlined is applicable for candidates that are fully qualified for the role based on their education and experience. If Forrest Solutions selects an internal candidate that does not meet the full requirements of the role; the position structure, title, and compensation may be adjusted accordingly.

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