Case Manager Job at Master Compliance, Cambridge, MA

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  • Master Compliance
  • Cambridge, MA

Job Description

Job Title - Associate Case Manager

Job Location - Required to be onsite 2-3 times a month at Cambridge, MA

Job Description Summary:

The Associate Case Manager supports physicians, patients and families as a member of the International Patient Services Team. Paired with a Case Manger(s), the Associate Case Manager supports the team through data updates to patient records, tracking case status, set-up of new patient referrals and patient/physician outreach. The Associate Case Manger will learn and master all skills of Case Management.

Primary Responsibilities Include:

  • Assist Case management for all patients.
  • Collaboration with case management team on ongoing support
  • Support with site communication and documentation needs
  • Support case managers in updating patient transitions within system
  • Act in complete & total compliance with all laws, regulations and Client's policy.
  • Understands and adheres to Client's Compliance/HIPPA regulations in every aspect of the job
  • Position may require some travel.
  • Ongoing updates to internal team on transitions

Desired Education and Skills:

  • Bachelor’s Degree (general business, health sciences, public policy or other related degrees)
  • 5 years of pharmaceutical or healthcare related experience
  • Strong case management experience
  • Patient focused and emotionally resilient
  • Strong reimbursement background and experience
  • Detail orientated and highly organized
  • Ability to multi-task in a fast paced environment
  • Strong listening, verbal and written communications skills
  • Team orientated with a willingness to collaborate
  • 5+ years of case management experience in a related field preferred
  • Empathic and friendly with good communication skills
  • Good organization and basic excel skills
  • Strong listening, verbal, and written communication skills
  • Highly interested in supporting patients and families
  • Must enjoy working in a fast-paced, innovative environment
  • Must be flexible, proactive, efficient, and team player.

Job Tags

Flexible hours,

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