Job Description

Job Title: Design Research Coordinator

Location: San Antonio, TX (4 days on-site, 1 day remote)

J ob Type: Long term W-2 Contract

Industry: Research Operations / UX Research

Job Summary

We are seeking a highly organized, detail-oriented, and proactive Design Research Coordinator to support research operations, controls, and participant recruitment for our client. This role is crucial in ensuring the seamless execution of research studies, managing logistics, and maintaining stakeholder communications.

The ideal candidate is meticulous, self-motivated, and thrives in structured environments. While direct UX research experience is not required, familiarity with qualitative research methods and usability studies is preferred.

Key Responsibilities

• Coordinate participant recruitment logistics , ensuring smooth execution of research studies.
• Manage stakeholder communications to align research operations with business goals.
• Oversee research facility operations , ensuring all logistical aspects are in place.
• Maintain and update documentation, metrics, and reports to track research progress.
• Support compliance with research controls and best practices .
• Work collaboratively across teams and escalate issues as needed.

Required Qualifications

• 4+ years of experience with strong attention to detail, organization, and follow-through .
• 4+ years of experience supporting participant recruitment and/or research facility operations .
• 4+ years of experience in documentation, metrics tracking, and reporting .
• Familiarity with qualitative research methods and unmoderated usability studies is a plus.
• Strong problem-solving and communication skills .

Preferred Qualifications

• Experience working in UX research operations or a related field.
• Ability to manage multiple tasks independently and collaboratively .
• Strong ability reto escalate, collaborate, and take initiative when needed.

Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

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