Job Description

Principle Duties and Responsibilities:

• Check for accuracy and completion of New Hire Applications. Review information for appropriate experience required.
• File documentation and all related paperwork.
• Collaborate with administration personnel to ensure appropriate follow-up occurs on missing/updated items and maintain personnel records.
• Check references on potential new hires as applicable and submit to manager.
• Provide orientation for new hires to include – reviewing Employee Handbook.
• Schedule training classes for new hires as required.
• Serve as liaison with Benefits, Payroll and HR Departments as needed and provide benefit and policy information when required.
• Monitor and track ongoing employee compliance requirements (e.g., licensure, certifications, health clearance, evaluations, etc.). Ensure all documents are filed in HR files.
• Notify staff in advance of expiration of required items; ensure that all medical documents submitted to agency by field employees are reviewed and approved by Executive Director.
• Maintain, update, and track other employee actions such as: terminations, LOA, FMLA, vacation/sick.
• Assist with answering phones and handle all calls from potential applicants. 
• Assist with Payroll processing.
• Assist with in-services and New Hire classes. Ensures and document attendance. Prepare packets of paperwork; maintain personnel files in a complete accurate and organized fashion.
• Participate in HR training/orientation programs to keep abreast of company policies and requirements.
• Maintain confidentiality regarding all aspects of patients and/or employee information in compliance with HIPAA rules. Maintain compliance with applicable state and federal regulations, company policies/procedures and accreditation standards.
• Prepare various ad-hoc reports as needed, support other departments in branch when necessary.
• Is the Provider Investigator and work according to State Investigator Policy.
• Prepare Incident Management and Coordinates and shares responsibilities between Incident Management and Records management towards maintaining all the personal files, updating all applicable ISP plans, etc.
• As part of their Incident Management roles, they are the main point of contact for everything Incident Management related.
• They are responsible for ensuring all necessary follow-up is completed and available for review regarding any Reportable Events. 
• Coordinate all interviews for investigations, distribute any needed paperwork for the investigations and also conduct all Reportable Staff Misconduct, investigations, conduct annual Strategy 1 and 2's, trend monthly all Med Variance and Reportable Incident Data, attend all IMC meetings at RO, etc.
• Conducts internal investigations and is point person for complaints. Will also conduct Protection From Harm training for staff and do a recert with staff every 2 years. Would also supervise quality assurance.

Position Requirements:

• High School Diploma or equivalent.
• Good computer skills including working knowledge of Microsoft office suite.
• Minimum of 1-year ECF and DIDD Experience.
• Basic knowledge of State/Federal employment guidelines and wage and hour requirements. 
• Trained Provider Investigator and Incident Management for ECF and DIDD.
• Ability to prioritize and organize workload.
• Good communication, customer service and time management skills.
• The ability to interact with a wide range of people.

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