Production Assistant Job at Associa, Richardson, TX

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  • Associa
  • Richardson, TX

Job Description

We are seeking a dedicated and detail-oriented Production Assistant to join our print shop team. The Production Assistant plays a crucial role in ensuring the smooth and efficient operation of our printing processes. This position involves a range of responsibilities related to print production, order processing, and quality control.

Key Responsibilities:

  • Assist in the setup, operation, and maintenance of various printing equipment.
  • Handle material preparation, including loading paper, inks, and other supplies.
  • Collaborate with team members to ensure efficient workflow and meet production schedules.
  • Perform quality checks to ensure the accuracy and quality of printed materials.
  • Assist in troubleshooting and resolving minor equipment issues.
  • Help with the packaging and shipping of printed orders.
  • Maintain a clean and organized work environment to uphold safety and efficiency standards.
  • Process and fulfill mail orders, ensuring timely delivery and accurate handling.
  • Assist with website maintenance, updating product listings, images, and descriptions.
  • Manage email correspondence related to print orders and customer inquiries.
  • Provide exceptional customer service and support, addressing customer questions and concerns.
  • Follow established procedures and best practices to maintain high-quality print standards.
  • Accurately depositing checks into the appropriate business accounts.
  • Fulfill all mail deliveries to FedEx and the postal service.
  • Manages all onboarding of new client requests for Associa's Marketing Hub
  • Register new and existing Branch employees to Associa E-Certified Hub

Qualifications:

  • High school diploma or equivalent (relevant technical education is a plus).
  • Previous experience in print production or a similar role is preferred but not required.
  • Basic knowledge of printing processes and equipment is advantageous.
  • Strong attention to detail and a commitment to quality control.
  • Effective problem-solving skills and the ability to work in a team.
  • Basic computer skills and the ability to navigate website content management systems.
  • Excellent organizational and time management skills.
  • Strong communication skills to interact with team members and customers.
  • Ability to adapt to a fast-paced work environment and meet deadlines.

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