Job Description

LaSalle Network is partnering with a large revenue cycle management company that is hiring a Remote Patient Service Representative ! In this role, you will be responsible for managing approximately 50 inbound calls daily, assisting patients with billing inquiries and payment collections.



Remote Patient Service Representative Responsibilities:

• Handle a high volume of inbound calls related to patient billing and payments
• Assist patients in understanding their statements and resolving payment inquiries
• Process payments securely and accurately
• Provide exceptional customer service and demonstrate empathy with each interaction
• Navigate Epic and other systems to retrieve and update patient information

Remote Patient Service Representative Requirements:

• Call center experience or patient access experience required
• Strong communication and problem-solving skills
• Ability to handle sensitive patient information with professionalism
• Epic experience is a plus
• Reliable internet connection for remote work

This is a fully remote position with a leading organization in the healthcare industry. If you have a passion for helping patients and the experience to excel in this role, apply today!




Thank you,


Cassie Schacht
Project Manager - Healthcare Revenue Cycle
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNHRCS

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