Job Description

SkyBridge Luxury & Associates is partnering with a renowned lifestyle hotel in New York City to find an experienced and savvy Director of Food & Beverage. This property and brand are renowned for their trendsetting approach to creating celebrated culinary concepts.

Position Summary

The Director of Food and Beverage will oversee service operations for the hotel’s restaurants, rooftop lounge, in-room dining, and banquet spaces. This role requires a hands-on leader who excels at managing service teams, ensuring luxury standards, and driving guest satisfaction while achieving financial objectives. Service must be personable and warm not robotic. We're looking for someone who views service as an expression of themselves instead of checking boxes on 5-star report card.

Key Responsibilities

Service and Beverage Leadership

• Oversee all front-of-house Food and Beverage operations, ensuring exceptional service delivery and attention to detail.
• Develop and implement innovative beverage programs, including wine, spirits, and craft cocktails, that align with the property’s lifestyle brand.
• Partner with the culinary team to ensure seamless collaboration and execution of dining services.

Banquets and Event Management

• Lead banquet service operations, ensuring events are executed to the highest standards of luxury and personalization.
• Collaborate with the Sales and Events team to design and deliver unique guest experiences for private and group events.

Team Development

• Recruit, train, and mentor front-of-house Food and Beverage staff, fostering a culture of excellence and teamwork.
• Conduct regular training programs to ensure staff are knowledgeable about menus, beverage offerings, and service protocols.
• Provide ongoing coaching and professional development to maintain the property’s high standards of service.

Financial Oversight

• Manage the Food and Beverage department’s budget, with a focus on beverage cost controls, labor management, and revenue generation.
• Conduct regular financial reviews, including P&L analysis, to identify opportunities for improvement and implement corrective measures.
• Monitor inventory and purchasing for beverage and service needs, ensuring alignment with budgetary goals.

Guest Experience and Brand Alignment

• Champion guest satisfaction initiatives, ensuring all dining and event experiences reflect the highest standards of luxury hospitality.
• Actively respond to guest feedback to continuously improve service delivery and enhance the guest experience.
• Maintain alignment with the property’s boutique brand, ensuring all Food and Beverage operations contribute to its unique identity.

Qualifications

• Education: Bachelor’s degree in Hospitality Management or a related field preferred.
• Experience: Minimum of 5-7 years in Food and Beverage leadership roles, preferably in lifestyle hotel settings. Experience working with celebrity chefs and mixologists is a plus.

Skills:

• Strong leadership, organizational, and interpersonal skills.
• Proven ability to manage budgets, cost controls, and financial performance.
• Expertise in banquet operations, restaurant service, and beverage program management.
• Ability to maintain luxury service standards in a boutique environment.
• Technical Proficiency: Knowledge of hospitality systems such as POS, event planning tools, and beverage inventory management systems.

Benefits:

• Salary: $180,000 - $200,000
• 401K
• Health & Dental
• Generous PTO

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